Complaint on Assessment Result

Students can appeal to the course coordinator for their assessment result within a maximum of 7 days after the assessment result is officially released. Students are urged to lodge an appeal in a case that they receive a failing grade or if they have questions about the assessment result.

The flow chart of procedure of complaint on assessment result:

complaint assessment result

Complaint on Assessment Component

A complaint against assessment component must be submitted in writing to the head of the study program. The curriculum development unit will then hold a coordination meeting with the head and secretary of the study program and also the related course coordinator. The head of the study program takes a reasoned decision within 15 working days after receiving the request. Students will be notified of the decisions in writing.

The flow chart of procedure of complaint on assessment component:

complaint assessment component1